Press Release:

SG Systems Completes First Phase of Kenan(R) FX Framework Upgrade

Press Release
News Article  March 2005


UBERLANDIA, Brazil, March 1 /PRNewswire-FirstCall/ -- Global billing and customer care solutions provider CSG Systems (NASDAQ:CSGS) today announced that CTBC, a leading convergent services provider in Brazil offering wireline, wireless, broadband and data services, has completed the first phase of implementation of its Kenan FX framework in three months.

CTBC first selected Kenan/BP as its billing platform of choice for wireline services in 1999. Following a recent agreement, CTBC upgraded Kenan/BP to the latest Kenan FX compliant version as part of a company-wide initiative to standardize billing platforms across the organization. Kenan FX has replaced the former mobile billing platform and today supports CTBC's GSM services customers.

CSG's professional services organization has led the implementation effort for this first phase of bringing the Kenan FX solutions live, an effort that lasted just three months. In addition, CTBC will be the first customer to implement CSG's new roaming module within Kenan FX.

Upon completion of the remainder of the upgrade, CSG's solutions will support more than 700,000 business and residential customers across mobile, GSM services, wireline, broadband and data services. CTBC will not only become CSG's first convergent client in Brazil but also the first Brazilian client to adopt the Kenan FX framework, thereby increasing the total number of Kenan FX clients around the world to 24.

"CSG's Kenan FX platform is helping us grow our GSM customer base by ensuring that we can provide reliable billing services to our customers, no matter what the transaction," said Jose Antonio Fechio, director of information technology of CTBC. "We look forward to using a standard system to support billing needs for all of our customers and lines of business. We see this as a strategic element in our plans to streamline our infrastructure, reduce overall operating costs and most important to offer facilities and integrated telecom services to our clients."

"CSG is committed to helping its customers succeed in this new era of converging services and systems," said Will Rotch, chief technical officer for CSG's Americas region. "Kenan FX is an ideal solution to support CTBC's customers across multiple lines of business. It will enable CTBC to respond to customer transactions quickly and accurately every time while reducing operating costs for CTBC."

The Kenan FX framework was launched in the Fall of 2003 and combines CSG's strongest existing and acquired applications with new products and features in a single, easily integrated customer care and billing framework.

About CTBC

CTBC, telecommunication company of Algar Brazilian group, has stood out in this sector because it is the only private operator of the Country working for 51 years. It is a complete company in integrated telecommunication solutions, comprising fixed telephony, cellular, internet, cable TV, data communication and Data Center. It started its operation in the interior of the Country (Central part of Brazil) and today it is already working in the States of Goias, Mato Grosso do Sul, Minas Gerais, Sao Paulo, Rio de Janeiro, besides the Distrito Federal. Thus, its coverage area extends to 947 towns and to a population of approximately 62,5 million inhabitants.

About CSG Systems

With worldwide headquarters in Englewood, Colo., CSG Systems is a subsidiary of CSG Systems International, Inc. (NASDAQ:CSGS). CSG and its wholly-owned subsidiaries serve telecommunications service providers in more than 40 countries. CSG is a leader in next-generation billing and customer care solutions for the cable television, direct broadcast satellite, advanced IP services, next generation mobile, and fixed wireline markets. CSG's unique combination of proven and future-ready solutions, delivered in both outsourced and licensed formats, empowers its clients to deliver unparalleled customer service, improve operational efficiencies and rapidly bring new revenue- generating products to market.







This press release is provided in good-faith by Chiltern Magazine Services Ltd ("CMS") as a service to users of www.telecomsinfo.com. Whilst all care is taken in sourcing and preparing material includede here, any error or incorrect content cannot form the basis for any legal action against the site-owner. Users are advised to check the accuracy of any statements before relying upon them. Likewise, any forward-looking statements made by the author of the press release should be treated as such.

CMS, P&A House, Alma Road, Chesham, Bucks. HP5 3HB, UK
Tel:     +44 (0)1494 771734
Fax:   +44 (0)1494 778994
e-mail: Editor, CMSinfo
copyright © 2009 all rights reserved

For more information about us, visit CMSinfo.

Please note: calls to and from CMS may be recorded for quality control and training purposes.

footer bar