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2001/2002 Edition Industry Profile: Australian DSL Services

Telsyte
Market Study  September 2001

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Table of Contents

2001/2002 The report is provided in three volumes: Australian DSL Service Trends, Australian DSL Service Provider Profiles and an Australian DSL Pricing Analysis Supplement. e) The 2001/2002 Edition of Telsyte's Industry Profile: Australian DSL Service Trends provides comprehensive information on DSL market demographics (including wholesale, retail and first tier resale providers), growth projections, service options and equipment utilisation. The study provides a supply-side view based on information from Australian DSL Service Providers. f) The 2001/2002 Edition of Telsyte's Industry Profile: Australian DSL Service Providers provides an in-depth analysis of each DSL Service Providers' offerings. g) The data presented in the 2001/2002 Edition of Telsyte's Industry Profile: DSL Pricing Analysis - Supplement provides a comparison of Service Providers' ADSL tariff plans, modelled with various download scenarios: 58.6 MB/month [average residential download per ABS September 2001 statistics]; 363.3 MB/month [average business download per ABS September 2001 statistics]; and 3 GB/month [typical small business usage as approximated by Telsyte]. By using these download scenarios, potential DSL customers can approximate the real cost of a particular DSL usage plan. Hence, this analysis can assist in selecting a DSL plan that is most appropriate vis-a-vis a company's or individual's usage pattern.

The 2001/2002 Edition of Telsyte's Industry Profile: Australian DSL Services is the result of independent market research conducted by Telsyte Pty Ltd, an Australian telecommunications consultancy/research organisation that specialises in broadband technologies and services. Participants in the survey include: AAPT NetComm Activ Australia Netspace Australia Internet Solutions NEXTEP Broadband Agile Pacific Internet Blue Net Primus Cyrus Technologies Pulsat Davnet Request DSL Dolphin DSL SmarterDSL E-Talk Talent Internet Global One Telstra Retail GPM Internet Telstra Wholesale Highway 1 TPG iiNet TransACT Intelligent Public Network (IPN) XYZed (an Optus Subsidiary) The 2001/2002 Edition of Telsyte's Industry Profile: Australian DSL Services provides comprehensive information on Australian DSL market demographics, growth projections, service options, service differentiators and equipment utilisation. The study provides a supply-side view based on information from Australian DSL Service Providers. The data presented in the 2001/2002 Edition of Telsyte's Industry Profile: Australian DSL Services analyses in-depth interviews with telecommunications carriers and service provider executives. Participants in the survey reported on many aspects of their DSL networks, as well as their business plans. Survey participants were provided with a written transcript of the interview for verification of facts, and given an opportunity to correct or update their interview responses. In order to verify the survey results, information reported by the interviewees was crosschecked (to the fullest extent possible) with other company and industry sources. The report is provided in two volumes: Australian DSL Service Trends and Australian DSL Service Provider Profiles. The data presented in the 2001/2002 Edition of Telsyte's Industry Profile: Australian DSL Service Trends provides comprehensive information on DSL market demographics (including wholesale, retail and first tier resale providers), growth projections, service options and equipment utilisation. The study provides a supply-side view based on information from Australian DSL Service Providers. The data presented in the 2001/2002 Edition of Telsyte's Industry Profile: Australian DSL Service Providers provides an in-depth analysis of each DSL Service Providers’ offerings. The data presented in the 2001/2002 Edition of Telsyte's Industry Profile: DSL Pricing Analysis — Supplement provides a comparison of Service Providers’ ADSL tariff plans, modelled with various download scenarios: 58.6 MB/month [average residential download per ABS September 2001 statistics]; 363.3 MB/month [average business download per ABS September 2001 statistics]; and 3 GB/month [typical small business usage as approximated by Telsyte]. By using these download scenarios, potential DSL customers can approximate the real cost of a particular DSL usage plan. Hence, this analysis can assist in selecting a DSL plan that is most appropriate vis-a-vis a company’s or individual’s usage pattern. Information is presented in easy-to-read graphs and tables, and is accompanied by Telsyte’s analysis of relevant trends. The 2001/2002 Edition of Telsyte's Industry Profile: Australian DSL Services is not sponsored. As such, it presents an independent view on market conditions. The 2001/2002 Edition of Telsyte's Industry Profile: Australian DSL Service Trends contains 147 pages of detailed information on Service Provider strategy, market share, customer base, DSL line count, equipment usage, traffic characteristics, and growth forecasts for Australian-based DSL services. Also included in this document is Telsyte’s exclusive comparative tariff analysis for Australian DSL services. In addition, the tariff analysis provides Minimum, Average and Maximum price points for a range of DSL speeds. Each page is filled with full-colour graphs, charts and tables that identify market segments by individual Service Provider and by the industry as a whole. The following Items are covered in the report: Introduction Methodology DSL Service Providers DSL Market Size (Total Market) Australian DSL Market Growth (End-2001) Australian DSL Market Growth (2002) DSL Service Availability in Australia Expansion Plans Types of DSL Supported DSL Platform DSL Customer Premise Equipment Target Market Number of Customer Sites Sales and Support Staff for Business and Consumer Markets DSL as an Access Technology for Other Services Availability of DSL-based Voice Services Availability of Security Services Availability of DSL Bonding Telstra’s Unbundled Local Loop Issues with DSL: The Technical Perspective Issues with DSL: Implementation Perspective Average Provisioning and Customer Installation Time Availability of Back-up / Restoration Services for DSL Services Service Level Agreements DSL Tariff Components and Comparative Analysis US DSL Meltdown: Impact on Australian DSL Market Australian DSL Service Trends The 2001/2002 Edition of Telsyte's Industry Profile: Australian DSL Service Providers contains 128 pages of detailed information on Australian DSL Service Provider strategy, geographic reach, equipment usage, service profiles, Service Level Agreements and tariff structures (and in many cases actual tariffs). Information for this report was sourced from direct interviews with survey participants as well as secondary research from corporate web sites, press releases, annual reports and news coverage. The following Items are covered in the report: Introduction Methodology Individual Service Provider Profiles (28 Profiles). Each profile includes: Company Background Type of DSL Services Offered Target Market for DSL Services Geographic Coverage of DSL Services DSL Platform DSL CPE Service Level Agreements Tariff Structure

Number of pages - Volume 1: 150 Volume
Number of tables - Volume 1: 50 Volume 2




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